Privacy Policy
Last updated: July 16, 2026
No training on your data without consent
We do not store or use your data to train AI models unless you give us specific, explicit consent. Your jobsite records, voice notes, and photos are yours.
Zero data retention on every AI model
Every large language model and AI provider we use operates under a zero-retention agreement. They do not store, log, or train on the content we send for processing.
Encrypted in transit and at rest
Project documentation is commercially sensitive. We protect it with enterprise-grade encryption, role-based access, and audit logging.
You control your data
Access, export, or delete your data at any time. When you close your account, we delete your project data on request.
Who we are
construction.live is operated by Neuratwin Inc., a company headquartered in Toronto, Canada. In this policy, “construction.live,” “we,” “us,” and “our” refer to Neuratwin Inc.
This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, mobile apps, and services.
Information we collect
Account information you provide, such as your name, email address, phone number, and company details.
Project content you create or upload, including voice notes, photos, daily logs, and call recordings and transcripts.
Usage and device information, such as log data, app version, and general location where required for timestamping and geotagging field records.
How we use your information
To provide the service: capturing, transcribing, organizing, and unifying your field records into documentation you can use to protect payment.
To operate and improve the reliability, security, and performance of our apps.
To communicate with you about your account, support requests, and service updates.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
AI processing and model providers
We use large language models and other AI services to transcribe voice notes, summarize calls, and structure your field records. When we send content to these providers for processing, we do so under agreements that require zero data retention. The providers do not store your content beyond the moment of processing, and they do not use it to train their models.
We do not use your data to train or fine-tune AI models without your specific, explicit consent. If we ever offer a feature that would benefit from training on your data, it will be opt-in, clearly described, and revocable.
Data retention
We retain your project content for as long as your account is active or as needed to provide the service. You can delete individual records at any time.
When you close your account, we delete your project data on request, subject to any limited retention required by law (for example, billing records).
Data security
We use enterprise-grade encryption in transit and at rest, role-based access controls, and audit logging. No system is perfectly secure, but we work to protect your data with industry-standard safeguards appropriate to the sensitivity of construction documentation.
Your rights and choices
You can access, correct, export, or delete your personal information. Depending on where you live, you may have additional rights under applicable privacy laws, including Canada’s PIPEDA and, where relevant, the GDPR and CCPA.
To exercise any of these rights, contact us using the details below.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you directly.
Contact us
If you have questions about this policy or how we handle your data, contact Neuratwin Inc. at privacy@construction.live.
Neuratwin Inc., Toronto, Canada.